PRIVACY NOTICE

Last updated July, 2018

Thank you for visiting our website, which is operated by CONRAD (BOLTON A) LIMITED under the store name Roolerrad (the “Company”). We are committed to providing an exciting and safe online shopping experience and an elevated level of personal service synonymous with the Company. This commitment includes respecting and protecting the privacy of your personal information.

This Privacy Policy describes the types of information we collect from and about you when you visit our website (each a “Site”). The Sites and all functionality and features thereon are collectively referred to as the “Services”. This Privacy Policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses of it.

By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy, including the transfer to and storage of your personal information in the United States, Canada, and the United Kingdom, and agree to the Terms of Use, which are incorporated by reference. If you do not agree, please do not access or use the Services.

Q: What information does the Company collect?

A: The Company may collect information from or about you in the following ways:

From the Company’s Interactions With You: We collect information from and about you and your transactions and other interactions with us. This may include when you use the Services, make a purchase, sign up for our catalogue, newsletters, or email lists, participate in sweepstakes, contests, or other promotions, participate in a product review, survey, or other similar programs, send a gift or virtual gift card to a person, or otherwise contact us.

If you make a purchase from us, we may also collect the billing address.

Information You Provide About a Third Party: If you send someone else a communication from the Services, we may collect information such as that person’s name, telephone number, email address, and/or shipping address.

Automatically on the Site: We, or our service providers, may use cookies, web beacons or pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site, users of our online services, and interactions with our emails and online advertisements, and to allow the Company to keep track of analytics and certain statistical information.

For example, we may collect information such as your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites visited before coming to our website, the amount of time you spend viewing or using the Site, the number of times you return, other click-stream or Site usage data, and emails we send that you open, forward, or click through to our Site.

Collecting this information and linking it with your personal information helps us tailor our website and enhance your online shopping experience by saving your preferences while you are visiting a particular Site. It also helps us identify Site features, promotions, advertisements, and offers that may be of particular interest to you and retarget online and mobile advertisements to you across computers or devices you may use.

From Third-Party Sources: We may acquire information from other sources to update or supplement the information that you provide or that we collect automatically, such as information used to validate or update your address or other demographic information. We may also collect information when you connect with the Company through a third party, including through social networks, based on your registration and privacy settings on those third-party sites.

Combination of Information: We may combine the information we receive from or about you, including information you provide to us and information we automatically collect through the Site, as well as information across other computers or devices that you use, with information we collect or receive about you from other online and offline sources or from other third-party sources.

Third-Party Analytics and Advertisements: We may also use third-party advertisements, analytics, and tracking tools to better understand who is using the Site, how people are using the Site, how to improve the effectiveness of the Services and related content, and to help us or those third parties serve more targeted advertising to you across the Internet.

These third parties may use technologies such as cookies, web beacons, pixel tags, log files, Flash cookies, or other technologies to collect and store non-personal information. They may also combine information they collect from your interaction with the Site with information they collect from other sources. We do not have access to or control over these third parties’ use of cookies or other tracking technologies.

Q: What are my tracking options?

A: Certain parts of the Site require cookies. By registering for and using the Services, you consent to the use of cookies. If you do not agree to the use of cookies, you cannot use the Services.

The following is a description of the four categories of cookies and examples of how we use them to provide you with the Services:

Strictly Necessary Cookies: These cookies are essential to enabling you to browse and use the functionality of a website. Without them, the Services cannot be provided. We use these cookies, among other things, to recognize and maintain your logged-in status throughout your visit and manage your shopping bag.

Performance Cookies: These cookies collect information about how visitors use the Services, for example, the pages they visit and whether they receive error messages. This information does not identify you individually and is used in the aggregate to improve our Services.

Functionality Cookies: These cookies allow us to remember certain choices you make about how you like to use the Services and provide you with a more personalized experience, for example, your shipping country and currency preferences.

Targeting Cookies: These cookies are used to deliver online advertisements that are relevant to you and your interests and to measure the effectiveness of advertising campaigns. They may be placed on the Services by us or by our advertising partners with our permission. For more information about targeting cookies and your ability to control their use, please see the Internet-Based Advertising section below.

Our system may not respond to Do Not Track requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant advertising and to link data collected across other computers or devices that you may use.

To understand your choices for receiving more relevant advertising or to manage your settings, please review the information below.

To learn more about managing your privacy and storage settings and opting out of receiving third-party advertiser cookies, you may visit the Network Advertising Initiative’s opt-out page at:

http://www.networkadvertising.org/managing/opt_out.asp

You may also visit:

www.aboutads.info/choices

Follow the instructions provided on those websites to opt out.

For instructions on how to specifically opt out of Criteo advertising services, please review the Criteo Privacy Policy at:

www.criteo.com/us/privacy-policy

If you wish to prevent your data from being used by Google Analytics, Google provides the Google Analytics opt-out browser add-on at:

https://tools.google.com/dlpage/gaoptout/

Additional information about cookies, including how to refuse cookies, can be found at:

www.allaboutcookies.org

On your mobile device, you may also adjust your privacy and advertising settings to control whether you receive more relevant advertising.

We or our service providers may also use Flash cookies, also known as Local Stored Objects, or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you.

We use these technologies to personalize and enhance your online experience, facilitate processes, and personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preferences associated with a video experience, play games, and complete surveys. They help us improve our websites by measuring which areas are of greatest interest to customers. They may be recognized by other websites or by our marketing or business partners.

Flash cookies are different from browser cookies, and the cookie-management tools provided by your browser may not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, visit:

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html

If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.

Q: How does the Company use the information collected?

A: The Company may use the information we collect from and about you for any of the following purposes:

• To validate, confirm, verify, deliver, install, and track your order, including processing payment card transactions, arranging shipping, handling returns and refunds, maintaining a record of your purchases, and contacting you about your orders, including by telephone, or to service products you purchased from us.

• To enhance your online shopping experience, including recognizing you and welcoming you to the Site.

• To send you catalogues, information, newsletters, promotional materials, and other offerings from the Company or on behalf of our partners and affiliates.

• To provide you with customized Site content, targeted offers, promotions, and advertising on the Site, through other third-party sites or apps, or by email or text message, offered by the Company or other marketing partners and which may be of interest to you.

• To improve our Sites, products, services, customer service, and customer shopping experience.

• To use your data in an aggregated, non-specific format for analytical and demographic purposes.

• To protect the security or integrity of the Site and our business, including protecting against and preventing fraud, unauthorized transactions, claims, and other liabilities, managing risk exposure, and identifying potential hackers and other unauthorized users.

• To contact you when necessary or requested, including responding to your questions and comments and providing customer support.

• As otherwise described to you at the point of data collection.

Q: What information does the Company share with others?

A: The Company may share personal information we collect from and about you in the following ways:

Company Affiliates: We may share collected information within the Company’s affiliated companies and any future additions to the Company’s family of affiliated companies.

Co-Marketing Partners: Certain areas of the Services may be provided to you in association with third parties, such as companies that provide products and services, rewards programs, joint sales programs, sweepstakes, promotional campaigns, and other jointly sponsored events.

Such Services will identify the third party. If you choose to register for products and/or services provided through the Services, you may provide your information to both the Company and the third party, or the Company may share your information directly with the third party so that it can provide its products and our products and services directly to you.

Other Third Parties: The Company may share your information with selected partners, affiliates, and other third parties that we believe may have offers that are of interest to you.

Legal Disclosures and Safety: The Company may transfer and/or disclose the information we receive from and about you to comply with a legal obligation, provide information to governmental authorities in accordance with applicable law, and when we believe in good faith that the law requires it.

We also reserve the right to share information with legal authorities and other companies for fraud protection and credit-risk reduction, to detect technical or security vulnerabilities, to enforce our Terms of Use or other applicable policies, or to otherwise protect the rights, property, safety, or security of third parties, users of the Services, the Company, or the public.

Sale of Business: During the normal course of our business, we may sell or purchase assets. If another entity acquires all or part of the Company or its family of affiliated companies, information we have collected about you may be transferred to that entity.

In addition, if any bankruptcy or reorganization proceeding is brought by or against the Company or its family of affiliated companies, such information may be considered an asset of the Company and may be sold or transferred to third parties.

Should a sale or transfer occur, we will use reasonable efforts to require the transferee to use personally identifiable information provided through this website in a manner consistent with this Privacy Policy.

Service Providers: We use third-party service providers to perform certain services on our behalf when the information is necessary for them to perform their duties.

Aggregate or Anonymous Non-Personal Information: We may also share or sell non-identifiable aggregate or anonymous information with our affiliates, agents, service providers, business partners, or other third parties for marketing, analytics, or other lawful purposes. This type of non-identifiable and aggregate information cannot be used to identify you personally.

Text Marketing and Notifications, if applicable: By entering your phone number at checkout and initiating a purchase, subscribing through our subscription form or by keyword, you agree that we may send you text notifications concerning your order, including abandoned-cart reminders, and text-marketing offers.

Text-marketing messages will not exceed X per month. You may unsubscribe from further text messages by clicking the unsubscribe link.

Sending text messages or using automations requires phone numbers or recipient names to be entered into our importer. We will store and use this data to display campaign analytics and results, including message delivery status, sent status, and, in some cases, whether the purchase resulted in a sale.

If you use our link shortener in text messages, we will collect information about whether the link was clicked and use it to display results in your analytics.

Any other third-party service you use outside the scope of smsbump.com, including a third-party link shortener or Google Analytics tracking, will be governed by its own third-party policies, which you must agree to.

When text messages are sent, we will pass the data to our text-message operator to complete delivery. Information is shared with our operator only when a marketing campaign is initiated.

If recipients no longer wish to receive messages, they must reply to the message with STOP or contact us at the email address below so we can unsubscribe them successfully.

Q: How can I view, update, or remove my information?

A: If you have made a purchase, you may contact our Customer Service Department at the email address listed in the Contact Us section below to access or update your information.

You may also exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. We may need to retain certain data for legally permitted purposes, and this will be explained to you where necessary.

Q: What choices do I have about receiving communications from the Company?

A: If you make a purchase, you will automatically receive promotional emails and direct mail from the Company.

We provide customers with the opportunity to opt out of having their information used for purposes not directly related to the placement, processing, fulfillment, or delivery of a product order.

We provide the following options if you prefer to opt out of receiving information or materials that we believe may be of interest to you:

Electronic Promotional Offers: You may opt out of receiving promotional emails from the sender by clicking the unsubscribe link in any promotional email you receive.

If you have an online account, you may also change your email preferences by logging into the Your Account section of the website.

Direct Mail Promotional Offers: If you would like to be removed from the Company catalogue mailing list, please contact a Customer Service representative by email to stop receiving paper catalogues.

Other Contact: In all cases, you may email us at the address listed in the Contact Us section below.

Q: What are California Privacy Rights?

A: If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct-marketing purposes.

To make such a request, please submit a written request to support@roolerrad.com, specifying that you want a copy of the Company’s California Privacy Rights notice.

Please include Attn: California Privacy in the subject line.

We are not responsible for notices that are not properly labeled, properly sent, or that do not include complete information. Please allow up to 30 days for us to process your request. You may submit such a request once per year.

Non-affiliated third parties are independent from the Company. If you wish to receive information about your disclosure choices or stop communications from such third parties, you must contact those non-affiliated third parties directly.

Q: What about children’s privacy?

A: Protecting children’s privacy is important to us, and the Site is not intended for children under the age of thirteen.

We do not direct the Site to, nor do we knowingly collect personal information from, children under thirteen. If you are not 18 or older, you are not authorized to use the Services.

If the Company learns that a child under thirteen has provided personally identifiable information to the Site, it will use reasonable efforts to remove that information from its files.

Parents should be aware that parental-control tools are available online to help prevent children from submitting information online without parental permission or accessing material that may be harmful to minors.

Q: What about security?

A: We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site visitors.

While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

When you enter sensitive information, such as credit-card information, on our forms, we encrypt the transmission of that information using Secure Socket Layer technology.

Q: What about other websites?

A: Our website may include links to third-party websites that are not affiliated with the Company.

These websites may send their own cookies to visitors, collect data, or request your information. The privacy policies of these other websites may differ significantly from this Privacy Policy.

We are not responsible for the privacy practices of other websites and cannot guarantee the security of personal information you provide to or that is collected by those third-party sites.

Q: Where and for how long is my data stored?

A: Your personal information may be stored and processed on servers in the United States, Canada, and the United Kingdom and may be subject to the laws of those countries.

The servers and databases in which information may be stored may be located outside the country from which you accessed this website and in a country where data-protection and other laws may differ from those in your country of residence.

Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial proceedings in the countries in which we operate. You consent to such cross-border transfers of your personal information.

Personal information that we collect, access, or process will be retained only for as long as necessary to fulfill the purposes for which it was collected, for our legitimate business purposes, or as required or authorized by law.

Personal information that is no longer required to fulfill the identified purposes will be destroyed, erased, de-identified, or anonymized.

Q: What if I live internationally?

A: Our digital operations are conducted, in whole or in part, in the United States, Canada, and the United Kingdom.

Regardless of where you live, you consent to having your personal data transferred, processed, and stored in the United States, Canada, and the United Kingdom, and you allow the Company to use and collect your personal information in accordance with this Privacy Policy.

Q: How does the Company communicate changes to this Policy?

A: Any changes to our Privacy Policy will be posted here so that you will always know what information we collect, how we may use that information, and whether we may disclose it to anyone.

Your continued use of the Site following the posting of changes to this Privacy Policy means that you accept those changes.

Q: Whom do I contact if I have additional questions or concerns about this Policy? How do I lodge complaints?

A: We welcome you to contact us if you have questions or concerns regarding our privacy practices.

Please contact the Customer Service team of Roolerrad, operated by CONRAD (BOLTON A) LIMITED, at support@roolerrad.com.

For all unsubscribe requests, contact support@roolerrad.com.

For privacy-related questions, contact support@roolerrad.com.

We are transparent about the ways in which we collect and use personal information and welcome your questions and concerns.

If you have a concern or complaint about the way we handle your personal information, please contact us at support@roolerrad.com.

To the extent that you believe we have not addressed your concerns, or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or in the United Kingdom.